Apr

15

SONO Slammed on Popular Website

Written by S. Beaumont and filed under Business, Food and Beverage 

Sono - RaleighIf SONO believes that there is no such thing as bad publicity, they’ll be thrilled to see that they’ve been featured on The Consumerist. The popular pro-consumer website receives close to a million visitors per month and has already collected 71 comments and 8,481 viewings since it was published yesterday.

More likely than being pleased with the coverage, they’re likely horrified - assuming they even know. As stated in the link and all right and wrong aside, keeping your customers happy is the name of the game, especially early on.

…”when you are new you are busy but 4 months down the road it will only be repeat business that keeps these places open and I will not visit there again. “

Links:
Consumerist story | SONO Website

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2 Responses to “SONO Slammed on Popular Website”

  1. J. Chavis on April 15th, 2008 4:36 pm

    There’s nothing I hate more than people in the service industry forgeting that they’re in a SERVICE industry.

    That said, I’ve been to Sono several times and I’ve never had a problem. The food has been good and the service has been fine. No one has bent over backwards to welcome me there, but I haven’t had any problems either. I would recommend it to anyone.

    I probably wouldn’t take a big party there anyway — it’s a pretty small place.

  2. RonT on April 24th, 2008 11:06 am

    I may be out of touch, but I never heard of The Consumerist, but now I wonder what value it would have if Sono is being slammed. I went there for the first time last Friday - good service all around. Our waitress could have been a little sharper and on her toes, but I would say she was fine (just not great). The food, and let’s not forget that the food actually matters, was excellent!!

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